Ride reviews and feedback

Review your ride

After your trip, you can review the ride. You will receive a review request through the application or a text message. Reviews are optional.

Your review will affect the number of rides allocated to certain drivers. Transport Services will reward good drivers by giving them more rides.

Give feedback

You are always welcome to give feedback on our transport services. We are constantly developing our services based on the feedback we receive.

You can give feedback:

  • by calling 09 231 216 60 (standard local/mobile network rate)
  • on our website at www.lu-palvelut.fi/kulkukeskus
  • by sending a text message 045 7397 5631
  • by sending an email to palaute@lu-kulkukeskus.fi