About the lu.palvelut.fi site

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The lu-palvelut.fi site provides the residents of Western Uusimaa an opportunity to influence matters and conduct transactions with the municipalities in Western Uusimaa.

Web Accessibility Statement

The site lu-palvelut.fi was launched in 15 October 2019. Technically, the site is part of espoo.fi and it has to be accessible by 23 September 2020.

Recommended browsers

The lu-palvelut.fi site can be used with the most common browsers: Mozilla Firefox, Google Chrome, Opera and Safari. We recommend using the latest published versions of Internet browsers for both mobile and desktop devices.

User identification and data security

The City of Espoo ensures that the data security of citizens is maintained as they use the site.

The City of Espoo privacy policies in accordance with the Personal Data Act have been gathered into the E-services section. Those responsible for each transaction service are also in charge of the validity and updates of their own privacy policies.

Do not include sensitive information in your lu-palvelut.fi comments or web forms, such as identity codes, account numbers or health records.

This site contains links to other websites. Please note that the City of Espoo is not responsible for the data security policies or contents of such websites.

If you notice anything that may affect the information security of our services or you have ideas on how to improve information security, please contact us at tietoturva@espoo.fi. Thank you in advance!

About cookies on Western Uusimaa Joint Services websites

This website uses cookies. Cookies enable us to compile user statistics and analyse data. We aim to constantly improve the quality of our website and content to our customers’ benefit. We anonymise user data and do not disclose it to third parties. You can also opt out of cookies by disabling them on your browser.

A cookie is a small text file which is sent to and stored on a user's computer. Cookies do not harm the users' computers or files. Note that many services do not function properly without cookies.

Our website uses both session cookies and tracking cookies. Session cookies are stored by the browser on your computer for the duration of the session and deleted once you close your browser. Only the session cookies of new visitors and those returning to the site will be stored.

We use third-party analytics software which installs a tracking cookie on your computer. This tool, Snoobi, collects and analyses the use of the website according to Fonecta’s cookie policy, snoobi.fi/tietoja-evasteista (only in Finnish).

Cookies are used for collecting, for example, the following data:

  • the user's IP address
  • time
  • pages visited
  • browser type
  • the web address from which the user landed to the City of Espoo´s website
  • the server from which the user landed to the City of Espoo´s website
  • the domain name from which the user landed to the City of Espoo´s website.

Cookies can be disabled on most browsers. For example on Internet Explorer, click on Tools - Internet options > Privacy.

Keep up with the help of RSS feeds

The site lu-palvelut you can subscribe to RSS feeds on news, events or blog posts that interest you.

You can subscribe to feeds to your email or read them with your browser. The program you use will give you detailed instructions.

Click on the RSS icons on espoo.fi to subscribe to feeds. When it comes to RSS feeds for news and events the content can vary depending on where you ordered it. For example, subscribed to a news feed from the front page, you get different information than if you subscribed to a news feed from the sports page.


The municipalities in Western Uusimaa holds the rights to the material in the www.lu-palvelut.fi service, unless otherwise stated. Links to the contents of the website can be freely used as long as the link opens the entire site.

Press releases, news and other material that is meant to be public are free for publication. It is recommended that the source is mentioned when publishing such material.

Western Uusimaa Joint Services pages also contain links to other websites. We are not responsible for the contents or accessibility of the services of external service providers, nor the validity of information or ownerships and copyrights.

Responsibility issues

The aim of this website is to provide reliable, current information about city activities. The information on the site is kept as up-to-date and as accurate as possible.

We are not responsible for any direct or indirect damage, costs or disadvantages caused by the provided website (e.g. incorrect information) or by technical problems on the website.